FAQ:

Does the spout dribble?

Thanks to our award-winning drip-free design, the tip - made from our special Istoflec silicone - at the end of the spout eliminates drips entirely. You’ll enjoy drip-free pouring from all the teapots in our Infusion range.

What’s the best way to boil my water? Can I heat this teapot on the stove-top?

The best way to boil you water is to use a standard kettle, then transfer the water into the Infusion teapot to steep and serve your tea. This teapot is not suitable for use on a stove-top or microwave.

Does the porcelain have a glossy or matte texture?

The Infusion porcelain teapot has been finished with a glossy glaze. This gives it a tasteful classic look that suits most décors. The matte texture of the silicone components provide a wonderful contrast in both colour and texture.

Can the infuser be removed?

Absolutely, the rust-free stainless steel infuser basket can be removed from the teapot and lid for easy cleaning. You may also want to remove it if you choose to brew your tea without an internal strainer - whatever works for you!

Is the porcelain lead-free?

Our teapots are made from our premium Cretasolis porcelain that is 100% lead and cadmium free. When you select the best tea you want to be sure that nothing is compromised let alone leaching harmful chemicals into your tea. Our teapots have been designed with your health in mind so you can focus on enjoying your favourite beverage.