Used twice, on the second time I noticed the glass was leaking and my hot tea quickly burned my lap. I inspected the cup to find small cracks on the bottom. This mug was expensive so I expected it to be of better quality than what I received.
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We completely understand your disappointed about our Mug and we're sorry that we have not lived up to your expectation. Our customer support team will follow up with you for next step.
We’re very sorry again for this inconvenience.